← All industries
AI AUTOMATION FOR E-COMMERCE & RETAIL

Customer questions answered fast, orders kept moving.

Where is my order, can I swap this, do you have it in blue: the same questions arrive all day. Agents look up the order and draft the answer; you approve anything involving a refund, exception or unhappy customer.

The recurring jobs
agents can prepare.

  • Answering order status and product questions
  • Handling returns and exchange requests
  • Recovering abandoned carts with approved messages
  • Summarising reviews and support themes each week

AI reply agent

Drafts answers using the order record and your policies.

Email campaigns & follow-up

Sends approved follow-ups that stop on reply or purchase.

Automation reporting & pause switch

Shows open tickets, refunds and themes in one view.

Where you stay
in control.

  • Refunds, discounts and exceptions always need a person
  • Complaints skip drafting and go straight to you
  • Campaigns start only when you switch them on

Tools we often connect

ShopifyWooCommerceStripeGmailKlaviyoGorgias

Boundaries

Store and payment access is limited to what each workflow needs. Payment handling stays inside your payment provider.

Other industries

Healthcare & MedTech Sales & revenue teams Developer tools & AI
LET’S FIND YOUR NEXT STEP

Bring the challenge.
We’ll help shape the solution.

Tell us what your team is trying to do, where the current process breaks down, and what a better result would look like.

TELL US THE JOB

Describe the recurring work.
We reply with a plan.

The tools you use today, the job that eats your week, and the one thing that should never happen without you. It lands in a private inbox and we answer by email.

  • No payment, no booking, no subscription
  • A written plan, not a quote pushed at you
  • NDA available before you share anything confidential
1We replyBy email, within one business day.
2Short callTo understand the job and the tools you use.
3Written planWhat runs, where you approve, and what it needs from you.